Terms & Conditions

Website Terms of Use

Effective Date: June 22, 2026

Welcome to coxfamilydds.com (the “Site”), operated by Cox Family Dentistry (“we,” “us,” or “our”). These Terms of Use govern your access to and use of this Site, including submitting forms, requesting or scheduling appointments, communicating with our office, and making payments through the Site.

By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

1. Purpose of the Website

This Site is provided for informational and administrative convenience only. It allows you to:

Learn about our dental services and team
Submit contact or appointment request forms
Schedule or request appointments online
Communicate with our office
Make payments for services when that option is available

The Site does not replace professional dental care or an in-office consultation. Content on this Site is provided for general informational purposes and is kept up to date to the best of our ability, but it is not a substitute for professional advice.

2. No Medical or Dental Advice

Content on this Site is for general information only and does not constitute medical or dental advice. No dentist-patient relationship is created by using this Site, submitting a form, requesting an appointment, or communicating electronically with our office.

Diagnosis, treatment recommendations, and clinical decisions are made only after an in-person examination by a licensed dental professional at our Allen, Texas office.

Dental emergencies: Do not use this Site for dental emergencies. If you are experiencing a dental emergency during office hours, call us at 972-727-4468. Outside of office hours, please seek emergency care at the nearest emergency room or urgent care dental clinic.

3. Appointment Requests and Scheduling

Appointment requests or bookings made through the Site are not confirmed until you receive direct confirmation from our office by phone, text, or email. Please allow one business day for us to respond to online appointment requests.

We reserve the right to:

Cancel or reschedule appointments when necessary
Request additional information before confirming an appointment
Decline to schedule an appointment when clinically or operationally appropriate

Appointment availability, procedure duration, and available services may change without prior notice. Confirming an appointment does not guarantee a specific provider, operatory, or appointment length.

4. Online Forms and Communications

By submitting forms or communicating through this Site, you agree that:

The information you provide is accurate and complete to the best of your knowledge
Electronic communications through standard (non-secure) email or web forms are not guaranteed to be secure or confidential
You will not submit urgent, sensitive, or emergency health information through unsecured forms or unencrypted channels

For protected health information, payment details, or sensitive communications, please contact our office directly by phone at 972-727-4468 or use any secure portal we provide.

5. Payments and Financial Transactions

When online payment is available through the Site:

Payments are processed through third-party payment processors that maintain their own security standards
Cox Family Dentistry does not store full credit card numbers on our servers
All payments are subject to our written Financial Policy, a copy of which is available upon request and on this Site

Submitting a payment online does not guarantee insurance coverage or confirm your final patient responsibility. Insurance benefit estimates provided by our office are estimates only and are not a guarantee of payment by your insurer. Refunds, adjustments, and billing disputes are handled according to our office’s Financial Policy.

6. Acceptable Use

When using this Site, you agree not to:

Use the Site for unlawful, fraudulent, or misleading purposes
Attempt to gain unauthorized access to restricted systems, data, or patient information
Interfere with the Site’s operation, performance, or security
Upload malicious code, viruses, or other harmful content
Impersonate another person or misrepresent your identity or relationship to a patient
Harvest, scrape, or collect information from the Site by automated means

We reserve the right to suspend or block access to the Site if misuse is suspected, without prior notice or liability.

7. Intellectual Property

All content on this Site — including text, images, logos, videos, graphic elements, and branding — is owned by or licensed to Cox Family Dentistry and is protected by applicable copyright, trademark, and other intellectual property laws.

You may view and use Site content for personal, non-commercial informational purposes only. No content may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed without our prior written permission. Unauthorized use may violate applicable law.

8. Third-Party Services and Links

This Site may link to or integrate with third-party services, including:

Online scheduling platforms
Payment processors
Patient financing providers (such as CareCredit)
Analytics and website performance tools

Cox Family Dentistry does not control these third-party services and is not responsible for their content, availability, accuracy, or privacy practices. Your use of any third-party service is at your own risk and is governed by that service’s own terms and privacy policy.

9. Disclaimer of Warranties

The Site is provided “as is” and “as available” without warranties of any kind, express or implied. We make reasonable efforts to keep information current and the Site operational, but we do not guarantee that:

The Site will always be available or free of errors
Information on the Site will always be current, complete, or accurate
Online forms, scheduling tools, or payment systems will function without interruption

Your use of the Site is at your own risk. Nothing in these Terms limits rights you may have under applicable consumer protection laws.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Cox Family Dentistry, Dr. Nicholas R. Cox, D.D.S., and our staff and affiliates are not liable for any damages arising from:

Your use of, or inability to use, the Site
Delays or errors in electronic communications
Your reliance on information presented on the Site
Technical issues, security incidents, or failures of third-party services

This limitation applies to all categories of damages, including direct, indirect, incidental, consequential, and punitive damages, to the extent permitted by Texas law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Cox Family Dentistry, Dr. Nicholas R. Cox, D.D.S., and our staff, affiliates, and service providers from any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your misuse of the Site, your violation of these Terms, or your submission of inaccurate or misleading information through the Site.

12. Privacy

Your use of the Site is also governed by our Website Privacy Policy and our HIPAA Notice of Privacy Practices. Please review both documents carefully. They describe how we collect, use, and protect your personal and health information.

13. Changes to These Terms

We may update these Terms of Use at any time. When we do, we will post the updated version on this page with a revised effective date. Your continued use of the Site after changes are posted means you accept the updated Terms. We encourage you to review this page periodically.

14. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law principles. Any disputes arising under these Terms shall be subject to the jurisdiction of the courts located in Collin County, Texas.

15. Contact Information

Questions about these Terms? Please contact us:

Cox Family Dentistry

Dr. Nicholas R. Cox, D.D.S.

100 E McDermott Drive, Allen, Texas 75002

Phone: 972-727-4468

Fax: 972-727-2769

Email: info@coxfamilydds.com